Cancel your registration
If your business stops offering MSB services to people or entities in Canada, you must cancel your MSB registration. To cancel your MSB registration, complete and submit the cancellation form within 30 days after the day your business ceases or stops offering MSB services.
How to cancel registration
Sign in to the MSB Registration (This will open a new window) System using your user ID and password.
On the homepage, select "Cancel registration".
Complete and submit your cancellation form.
We will confirm your cancelled registration within 14 business days.
If you do not cancel your registration with us, you may be assessed penalties or incur other consequences.
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