Batch transmission data quality issues questions and answers
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1. Will a reporting entity only get a report returned for further action (RRFA) when Compliance has looked at the error?
Yes. An example of an RRFA is in the batch specification documents. -
2. Will RRFAs be sent by email or through the batch transmitting software?
An email will be sent to advise the reporting entity's F2R Administrator of the RRFA. Unless you have chosen to process corrections through F2R, the RRFA for a report submitted by batch will be sent through the batch transmitting software. -
3. Are RRFAs provided for every kind of report?
No. RRFAs are not provided for suspicious transaction reports (STRs). In the case of major STR quality issues, a FINTRAC Compliance Officer will contact the reporting entity.
If there is an error that needs to be corrected for an STR submitted by batch, a reporting entity can either submit a correction batch or, if they have chosen to process changes to batch reports through F2R, request the STR back through F2R to make corrections. -
4. If we receive RRFAs for reports submitted by batch, would it be errors in the same batch file, or across a number of files?
An RRFA message about reports sent by batch can contain information about one or more reports. If there is more than one report, these could have been submitted in more than one batch. -
5. When we submit a 'correction' batch for suspicious transaction reports, large cash transaction reports or electronic funds transfer reports, can some of the records included be new reports?
No. A 'correction' batch can only contain corrections and deletions for reports that were part of a previously accepted batch. To submit new suspicious transaction reports, large cash transaction reports or electronic funds transfer reports by batch, you must include them in an 'add' batch.
Please note that this does not apply to XML batch reporting. -
6. If an accepted batch contains rejected reports or errors, would the reporting entity receive both an acknowledgement and an RRFA?
Yes. If an accepted batch has rejected reports or reports with errors, you will receive an acknowledgement file explaining the errors. You may also receive an RRFA about those errors. In either case, you need to correct the errors and submit the corrected reports to FINTRAC. -
7. Is the RRFA ID number in the RRFA message format unique?
Yes. It is unique for each RRFA. Please note that XML batch reporting does not use tags. -
8. I submitted a batch which was accepted by FINTRAC. However, one of the large cash transaction reports contained within it was rejected. I corrected the rejected report and submitted it alone in a new add batch. It was rejected again. Why?
If you need to make changes to a large cash transaction report, a suspicious transaction report or an electronic funds transfer report contained in an accepted batch, you are required to submit a correction batch. If you submit a correction to a rejected report from an accepted batch in a new batch, the report will be rejected as our system will detect that it is a previously submitted report.
Please note that this does not apply to XML batch reporting. -
9. I received an email stating that I need to correct reports I submitted to FINTRAC. How do I go about correcting the reports?
Log on to F2R and select "RRFA" in the Reporting section of the left menu. The reports that were returned for further action will be displayed. Select an entry to access the "RRFA summary" that will list all of the details for each report in the RRFA. A brief description explaining the error(s) is provided. The corrections will need to be made before that report can be resubmitted to FINTRAC.
When you are submitting the corrected report, you will also need to provide a short description of the corrections made.
If the returned reports were submitted by batch, the instructions above apply if you have chosen to process changes to batch reports in F2R. If not, the corrected reports would have to be submitted by batch.
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10. I received reports returned for further action (RRFA). How long do I have to correct the reports?
Make corrections to each report included in the RRFA and resubmit them to FINTRAC as soon as possible. If you do not correct the reports within 20 days, the system will automatically recall them and they will disappear from your queue in F2R, remaining unchanged. -
11. I have already submitted a report to FINTRAC but need to make corrections. What do I do?
To make the corrections or add information to a report, you will need to recall it. The Acknowledgements option allows you to search for reports that have been submitted to and received by FINTRAC. You must then select the check box for any report that you wish to recall for revisions. In a few minutes, the report in question will be available in the Requested for change report list. Select the "Requested for Change" heading under Reporting, in the left side menu of the F2R system. You will also be able to delete reports that were submitted in error through this process. For more information, please read the F2R User guide. -
12. FINTRAC returned one of my reports for correction. Who can I call to get an explanation of the issue?
Before calling FINTRAC for an explanation, be sure to read the explanation text in the RRFA message. A description of the issue is provided. -
13. Are reports returned for further action (RRFAs) included in the acceptance testing (certification) process?
No, RRFAs are not included in the certification process. -
14. In the general acknowledgement and RRFA layouts, are the transaction sequence and the disposition sequence the same as in the suspicious transaction reports and large cash transaction reports? There is a discrepancy in the size of the fields.
Yes, these are part sequence numbers from the large cash transaction report or suspicious transaction report. Those fields are only two characters and you will only receive two characters for each of these fields in the acknowledgement or RRFA file. The rest of the field will be space-filled. -
15. How can we validate that the code page sent to FINTRAC is valid?
Codes pages are validated at the batch file level and not at the report or character level. Therefore, it may be difficult to detect code page errors.
To help you determine if the code page used in your batch file is valid for suspicious transaction, large cash transaction or electronic funds transfer reports, it is recommended that you obtain a file editor that can open a file in a binary format. Such file editors may be found through an Internet search.
Once you have downloaded the file editor, you have to open the file using the file editor and interpret the results.
For casino disbursement reports, use the schema file provided to you by FINTRAC to validate your XML batch files prior to submitting them.
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